Total Environmental Solutions Inc.
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TESI may from time to time need to interrupt service to make necessary repairs and perform necessary maintenance to our systems or connections.  Sometimes repair and maintenance is planned and scheduled in advance and advance notice will be posted below. 

Unfortunately, there are times that necessary repairs are unforeseen and unscheduled emergency repairs.  Notice of Unscheduled Emergency repairs will be posted below as they occur.  Please rest assured in knowing that our service personnel are on call 24 hours a day, 7 days a week, 365 days a year and trained to respond quickly to complete any unforeseen emergency repairs.  We make every effort to complete repairs and restore your service as quickly as possible. 

If you are experiencing a service issue you can check the Service Alert Listing below to see if there are any Service Alerts in your service area.  If you do not see a current Service Alert Posting for your area then please call your branch office and promptly report any service issues.  If you have any questions or concerns that are not addressed in the Service Alert Posting then please call your branch office. 


LOUISIANA
Highland Meadows and The Trails
Posted: 1/18/2018 at 6:30:00 PM
 
LOW PRESSURE POSSIBLE FOR NEXT 18 HOURS***BOIL WATER ADVISORY ISSUED***PLEASE LIMIT WATER USAGE
Along with the precautionary boil water advisory, TESI has discovered one of its two water wells has ceased operating. A water well company has assured us they will be on site tomorrow morning by 10a. Until then you are expected to experience low water pressure although currently this one water well is holding pressure at 36psi. But we ask you to please limit your water usage, your dripping of faucets, etc for the next 24 hours to help ensure this one well can serve your needs until we can get this situation corrected. You will be advised once it is has been repaired and the once the boil water has been lifted. TESI greatly appreciates your help in this matter and apologizes for the inconvenience this has caused you and your family. If you have any questions, please check back here or call 800-372-9712.

LOUISIANA
Rigolets Estates
Posted: 1/17/2018 at 3:30:00 PM
 
***BOIL WATER ADVISORY ISSUED***
Due to frozen pipes, TESI has placed your subdivisions on a precautionary boil water advisory. You will be advised once it is lifted. If you have any questions, please check back here or call 800-372-9712. TESI is very sorry for this inconvenience.

Louisiana
Lexington Heights
Posted: 12/16/2017 at 5:30:00 PM
 
LIFTED***Boil Water Advisory***LIFTED
The boil water advisory issued for this area has been lifted. TESI apologizes for this unforeseen inconvenience. Please feel free to call 800-372-9712 if you have any further questions. Thank you for your patience in this matter.

Louisiana
Country Lane
Posted: 12/15/2017 at 1:30:00 PM
 
***LIFTED-Maintenance and Boil Water Advisory-LIFTED***
The boil water advisory has been lifted. If you have any questions, please call 800-372-9712, ext 3025. Doorhangers have been given out notifying everyone the advisory is lifted. Thank you!

Louisiana
Grand Stakes
Posted: 11/29/2017 at 11:45:00 AM
 
LIFTED***BOIL WATER ADVISORY***LIFTED
The boil water advisory has been lifted. Door hangers are being placed at each residence effected, giving additional information. If you need further information, please call 1-800-372-9712. Thank you for your patience in this matter!

LOUISIANA
Rigolets Harbor
Posted: 11/21/2017 at 10:00:00 AM
 
LIFTED***BOIL WATER ADVISORY ISSUED DUE TO ELECTRICAL ISSUE WITH WASHINGTON ST TAMMANY ELECTRIC ***LIFTED
The boil water advisory has been lifted and door hangers will be distributed to those affected. If you have any questions, please call 1-800-372-9712, ext 3025. Thank you for your patience in this matter.

Louisiana
Atachafalaya Acres
Posted: 11/9/2017 at 12:00:00 PM
 
Written Notice
TESI is currently violating the Maximum contaminant level (MCL) for arsenic and barium as set forth in the Federal and State Primary Drinking Water Regulations. You should have received a written notice with further information. If not please call, 1-800-372-9712, ext 3025 for more information.

LOUISIANA
Grand Stakes
Posted: 10/25/2017 at 12:45:00 PM
 
LIFTED*** REPAIR BY LUS CAUSES PRECAUTIONARY BOIL WATER ADVISORY ***LIFTED
THE PRECAUTIONARY BOIL ADVISORY ISSUED 10/23/17 HAS BEEN LIFTED. NORMAL USE MAY RESUME. CALL 1-800-372-9712 IF YOU HAVE ANY QUESTIONS OR CONCERNS.

Louisiana
Lakeview Estates
Posted: 8/22/2017 at 9:00:00 AM
 
Tier 2 Exceedance of Arsenic MCL
The TESI lakeview Estates water system is currently violation the maximum contaminanat level (MCL) for arsenic as set forth in the Federal and State primary drinkiing water regulation. In January 2004, EPA revised the existing Arsenic Rule, whereby public water systems would need to comply with the new arsenic MCL of 0.010 mg/L by January 2006. The compliance calculations performed for the first claendar quarter of 2017 shows the systems level was 0.013 mg. TESI is currently planning to correct the problem by connecting your subivision to another water system and TESI wants to further assure you this is not an emergency. If you have any questions, please call 800-372-9712, ext 3025.

ALL STATES
ALL AREAS
Posted: 9/5/2013 at 12:00:00 PM
 
Customer Service Office Hours
Beginning 9/5/13, customer service office hours are 8a-1p 1:30-4:30p Monday-Thursday and 8a-1p 1:30p-3:30p on Fridays. Customer Service is closed for lunch between 1p-1:30p everyday. Thank you!

 

 
Total Environmental Solutions
P.O. Box 14059
Baton Rouge, LA  70898
Ph: (225) 766-4477
Toll Free: (800) 372-9712
Fax: (225) 766-4470
Office Hours
M-Th: 8am - 4:30pm CST
Fri: 8am - 3:30pm CST

Available 24/7


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